In 2024, the online taxi booking system in Dubai will reduce CO2 emissions and decrease passenger waiting times. According to Adelia Shakri, the director of planning and development at the Roads and Transport Authority (RTA) of Dubai, the online taxi booking system will minimize CO2 emissions by 20,000 tons in 2024. This result will be achieved by reducing the average distance traveled by 3 km per trip and cutting drivers' waiting time by 5 minutes compared to traditional taxis, which can be hailed on the street.
"Passenger and driver satisfaction has significantly increased," noted Director Shakri. "Moreover, during peak hours for Hala market in 2024, growth reached 50%, compared to 42% in 2023, indicating a clear preference for using online taxis in Dubai over traditional hailing methods on the street."
Thanks to the online taxi booking system, 7,600 regular vehicles were removed from the road weekly. Director Shakri emphasized that RTA, along with its agencies and sectors, continues to work on developing strategies to reduce transportation load in Dubai, especially in light of recent economic and population growth over the past few years.
"Driver satisfaction has also improved due to the weekly reduction in travel time on the road by 50 minutes and the decrease in average distance traveled by 4%," he added. According to data for 2024, the online taxi booking market volume is expected to grow by 16% compared to 2023. "More than 74% of booked online trips in 2024 were expected to involve wait times of less than 3.5 minutes," noted Shakri.
