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The widely known company of casual clothing "Forever 21" has launched a product return program through post offices across the country. Customers can return purchased items online through more than 3000 post offices of various partners. This decision of the company is aimed at streamlining the return process for consumers and reducing the burden on courier services.
The return system through post offices allows "Forever 21" customers to return items free of charge, which is seen as a convenient and economically effective option. The general director of the company noted that the implementation of this program is aimed at enhancing the online shopping experience and providing customers with convenience and reliability when purchasing.
"We are constantly working on improving service for our customers and making the purchasing and return process maximally convenient. The implementation of the return program through post offices is another step in this direction," the general director of the company noted.