Some borrowers have complained that banks are holding or deducting money from their accounts before the official due date for the payment of their installments. This has caused dissatisfaction among customers who expected the funds to be deducted on the scheduled dates. Banks, in turn, explain their actions by internal policies or technical features of payment processing. In such cases, customers are advised to contact the bank's support service to clarify the reasons for the deduction and possibly get a refund.
