Emirates Airlines is preparing to welcome pilgrims and provide them with excellent services. The airport services team welcomes travelers at Dubai airport and guides them from the arrival gate to the departure gate. Specialized staff are available to assist travelers during transit, whether for performing Hajj rituals or transferring to the hotel. The aircraft are equipped with facilities for ablution and prayer, and provide blankets and hot towels for the comfort of pilgrims.
The carrier has prepared the aircraft with videos illustrating how to perform Hajj rituals and including safety information. Each pilgrim is allowed to carry a 5-liter Zamzam water package free of charge on return flights from Jeddah. Emirates Airlines also offers the opportunity to experience Hajj on board the aircraft.
To meet the increased demand during the Hajj and Eid al-Adha season, Emirates will operate 29 additional flights to Jeddah, Medina, and other countries in the region. These flights provide more options for travelers during this significant period. The carrier has developed a strategy to provide a seamless travel experience for pilgrims on board and at the airports they pass through.
Specialized teams from the carrier guide pilgrims inside Dubai airport to ensure a smooth journey. The additional flight opportunities are available for holders of valid Hajj visas, subject to certain conditions such as age limit and the requirement for travelers to be vaccinated with a certified certificate from the Saudi Ministry of Health. Emirates Airlines partners with Dubai International Airport to provide the best services for pilgrims during their sacred journey.
