In the UAE, a law has been established to protect the rights of consumers, aimed at ensuring their health and safety when using goods or services. According to the law, vendors providing misleading information and labeling or advertising that leads to a misunderstanding of the prices of their goods and services may face a penalty of up to two years in prison and a fine not exceeding 2 million dirhams. Law No. 15 of 2020 on consumer protection is intended to safeguard all consumers' rights.
Sharjah Municipality appealed to residents on social media, asking them to report any unlicensed markets in the emirate. In its post on Facebook, the municipality warned all about buying from "unlicensed markets and unauthorized vendors." They noted that unlicensed markets and unauthorized vendors often sell counterfeit or expired goods. "Do not fall for the temptation of low prices at the expense of your safety and the well-being of your family," added the municipality.
Also, the municipality published its contact numbers for residents to report on any unlicensed market or vendor. This includes the right to standard quality of goods and services, as well as the right to purchase them at their stated price. "Help protect your neighborhood, contact via phone 993," reads the municipality's message.
The UAE established a law to protect consumers, which requires stores to also be obligated to repair or replace defective products at no charge. This law was modified by Federal Law No. 5 of 2023, which made amendments to Federal Law No. 5...
