Experts, leaders, and directors of banks emphasize that the growth of digital services in the trade sector of the UAE reflects the importance of transitioning to a digital model to satisfy client needs.
"In digital service delivery, the fundamental component of any bank's development strategy," one of the participants noted. "We see that our clients increasingly prefer digital service channels, so it's important to continuously improve them."
In turn, another specialist emphasized that investments in digital technologies are a priority for many banks in the region. "Digitalization is necessary to ensure the effectiveness and competitiveness of the banking system," he noted.
Thus, the development of digital services in the banking sector of the UAE reflects the banks' commitment to improving service quality and maintaining competitiveness in the market.
