HONOR, a global AI device ecosystem company, today announced the expansion of its after-sales commitment with the launch of Special Service Days at all HONOR Experience Stores in the region. This initiative reflects HONOR’s consumer-first philosophy, reinforcing its position as a reliable and trustworthy brand built on industry-leading manufacturing standards, continuous innovation, and dependable post-purchase support throughout the full device lifecycle. The next Special Service Days will take place from February 1–5, with the initiative continuing during the same dates every month thereafter.
As part of its expanded after-sales offering, the HONOR Care Extended Warranty Service is available in both one-year and two-year options, allowing customers to extend the original manufacturer’s warranty on their HONOR mobile devices for an additional one or two years respectively, ensuring continued coverage beyond the standard warranty period. For users seeking more comprehensive protection, HONOR Care Pro delivers advanced coverage. Like the one-year plan, HONOR Care Pro 2-Year also includes lifetime software support, reinforcing HONOR’s commitment to long-term device performance, reliability, and customer satisfaction.
These value-added services are intended to deliver peace of mind and convenience, while reinforcing HONOR’s focus on customer satisfaction throughout the full device lifecycle. During this period, HONOR users can benefit from a suite of complimentary services designed to enhance device care, performance, and personalisation. These include free clean-up services, free screen film, free labour charges on qualifying services, free art back film, and free laser engraving. Additionally, if the device battery is found to retain less than 80% of its original capacity within two years, as verified by an HONOR Authorized Service Center, customers can benefit from a one-time free battery replacement.
Debo Zhang, General Manager of HONOR GCC, said, “As smartphones become central to how people work, connect, and live, consumers expect more than innovation alone, they expect reliability and support they can rely on over time. By placing consumers at the center of its service strategy and prioritising reliability alongside innovation, HONOR reinforces its position as a trusted, innovative technology partner in a highly competitive market. Guided by a consumer-first approach, HONOR continues to strengthen its after-sales ecosystem to meet the evolving needs of users.”
