Dubai Electricity and Water Authority (DEWA) announced an 18.74% increase in electricity connection requests for commercial, residential, and industrial projects through the 'Namus' service in 2025 compared to 2024. This growth reflects growing confidence in digital services and expanding infrastructure. The 'Namus' service simplifies the process of submitting applications and tracking connection statuses, saving clients time and resources. It is expected that the trend towards digitalization will continue in the coming years, leading to further growth in the number of users.
Dubai: Rise in Electricity Connections via 'Namus' Service
Dubai Electricity and Water Authority reported a significant increase in electricity connection applications via the digital 'Namus' service, indicating the successful digitalization of services in the emirate.