Dubai Land Department (DLD) is enhancing its services by providing three key real estate services through the Dubai Now platform in alignment with the Dubai Government’s Services 360 policy. This step reflects DLD’s commitment to improving customer experiences and offering seamless, proactive, and integrated services that exceed expectations.
The real estate services available through the Dubai Now application include property status and valuation inquiries, as well as property ownership certificate issuance requests. DLD aims to streamline services and enhance user experience by leveraging the digital platform and making transactions more flexible and proactive.
Hend Alnuaimi, Digital Products Director at Digital Dubai, emphasized the importance of keeping pace with advancements in the real estate sector to meet customer needs effectively. By collaborating with the Dubai Land Department, Digital Dubai seeks to provide comprehensive digital experiences through integrated service platforms.
DLD's focus on digital infrastructure reliability and security supports the real estate sector, a vital contributor to Dubai's economic ecosystem. The incorporation of these services into the Dubai Now application facilitates easier access for users through multiple platforms and smart devices, ensuring a smoother and more efficient customer experience.
In a statement, Duaa Issam Dablan, Director of the Service Excellence Department at Dubai Land Department, expressed the department's ongoing commitment to providing high-quality real estate services that are efficient and flexible. Through regular evaluations and service enhancements, DLD aims to strengthen its position as a trusted government entity, meeting the needs of both individual users and the emirate as a whole.
Efforts are continuous to improve services, save time, and enhance user experiences. By prioritizing customer satisfaction and innovation, DLD strives to exceed expectations by ensuring accessibility, availability, and operational efficiency around the clock. The ongoing development and addition of services to the platform signify a dedication to achieving the highest levels of customer satisfaction through innovation and cutting-edge technologies.
Through the Dubai Now application, users can access services such as Property Status Inquiry and Property Valuation Request, providing valuable information and streamlining processes. Additionally, DLD offers services like Ownership Certificate Request, enabling customers to apply for detailed property holding certificates efficiently.
