Tajinder Virk, co-founder and CEO of 'Finfacia Dealing', stated that the future of artificial intelligence (AI) lies in its agent-like capabilities. This gives AI the ability to analyze information, provide recommendations, and manage large-scale financial operations, especially in wealth management, research, compliance, and portfolio monitoring. In logistics, AI enhances forecasting and routing efficiency, while in enterprise tools, it contributes to process automation and productivity improvement. He mentioned that companies are also working to amplify AI's impact on financial outcomes by improving efficiency, reducing costs, and accelerating decision-making. AI is no longer a peripheral topic but is now discussed in board meetings, where adoption plans are laid out, roles are created, and its impact is measured. Regarding investment platforms and wealth management, Virk said AI has become a natural part of their evolution. Personalization is no longer an added feature but a fundamental expectation for investors. AI can also help bridge the gap between individual and institutional investors by providing better access to research, insights, and decision-support tools. As attention spans shrink, individuals prefer platforms that understand their needs, behavior, and goals over offering a one-size-fits-all experience. The real impact of AI goes beyond automation, helping investors better understand information through more accurate insights, better portfolio guidance, more efficient decision-making, and building long-term investment discipline. Locally, business centers in Dubai are adopting AI in their projects and expanding its use, investing in its development. AI is no longer just a tool dominating global tech discussions but a reality being actively adopted across sectors, moving from discussion to daily operational use. Virk noted that the growing interest in AI is due to its accessibility and ease of use. It is no longer limited to tech companies or specialists but is available to individuals, enabling them to create workflows or simple applications in minutes using various tools. Its impact is already evident in faster work pace, improved operational efficiency, and companies starting to derive tangible value, alongside enabling the execution of ideas previously considered long-term. The current global phase of AI adoption is marked by rapid growth in generative AI use, with new tools emerging almost daily, driven by ease of use and their ability to speed up research, work, and daily processes. At the corporate level, AI is being integrated across functions—from operations to customer experience and decision-making—with an early shift toward more execution-focused systems, including agent AI that can manage workflows with minimal human intervention. Virk emphasized that the focus is no longer just on accessing AI tools but on how effectively companies can integrate them into decision-making and daily execution while maintaining a focus on customer needs—a point of particular importance in active business hubs like Dubai. In terms of practical applications, AI is already being used across various industries. In the financial sector, it aids in risk assessment, fraud detection, and speeding up decision-making. In healthcare, it supports diagnosis and patient monitoring. According to Deloitte, by 2028, 80% of investors will rely on AI tools as a primary source for making investment decisions, with indicators of this shift showing in increased engagement, higher adoption rates, and improved decision quality and investor thinking.
